Questions? (888) 843-5832 

Terms and Conditions

By checking this box to complete your purchase, you are agreeing to the following terms and conditions:

  1. We do not service the New York area. Please call your governor’s office and file a complaint should you wish to see this restriction removed.
  2. DNA Connexions does not currently work with any insurance providers and we do not accept insurance.
  3. In order to return valid test results, it’s critical that directions are followed exactly as they are provided. Failure to do so may yield inaccurate results and a new test will have to be completed. PLEASE BE ADVISED that the cost of a new test kit is $50. If you have questions about specimen collection on any of our tests, please visit our FAQ page, or contact us directly: 1-888-843-5832.
  4. If you are requesting expedited shipping (2-Day for $35.00 or Overnight for $50.00), this only applies to business weekdays as we do not ship during the weekend. For example, if you place an order for overnight shipping on a Friday it will not be delivered until Monday.
  5. We are unable to issue a refund on purchased tests.

 

 

**Version: 08152024**