Terms and Conditions

By checking this box to complete your purchase, you are agreeing to the following terms and conditions:

• We do not service the New York area. Please call your governor’s office and file a complaint should you wish to see this restriction removed.
• DNA Connexions does not currently work with any insurance providers and we do not accept insurance.
• In order to return valid test results, it’s critical that directions are followed exactly as they are provided. Failure to do so may yield inaccurate results and a new test will have to be completed. PLEASE BE ADVISED that the cost of a new test kit is $50. If you have questions about specimen collection on any of our tests, please visit our FAQ page, or contact us directly: 1-888-843-5832.
• If you are requesting expedited shipping (2-Day for $35.00 or Overnight for $50.00), this only applies to business weekdays as we do not ship during the weekend. For example, if you place an order for overnight shipping on a Friday it will not be delivered until Monday.
• We are unable to issue a refund on purchased tests.