RETURN POLICY
PLEASE NOTE THAT WE ARE UNABLE TO ISSUE A REFUND ON PURCHASED TESTS
Important Note Regarding All Tests:
In order to return valid test results, it’s critical that directions are followed exactly as they are provided.
Failure to do so may yield inaccurate results and a new test will have to be completed.
Please be advised that the cost of a new test kit is $50.
In accordance with our medical devices policy, our test kits require samples collected at home and are analyzed in a lab.
We do not provide a diagnosis or additional services.
Please consult a physician with your results for a treatment plan personally suited for your needs.
If you have questions about specimen collection on any of our tests, please visit our FAQ page, or contact us directly: 1-888-843-5832.
Thank you!