REFUND & RETURN POLICY

PLEASE NOTE THAT WE ARE UNABLE TO ISSUE A REFUND ON PURCHASED TESTS

Important Note Regarding All Tests:

  • In order to return valid test results, it’s critical that directions are followed exactly as they are provided.
  • Failure to do so may yield inaccurate results and a new test will have to be completed.
  • Please be advised that the cost of a new test kit is $75.
  • In accordance with our medical devices policy, our test kits require samples collected at home and are analyzed in a lab.
  • We do not provide a diagnosis or additional services.
    Please consult a physician with your results for a treatment plan personally suited for your needs.
  • If you have questions about specimen collection on any of our tests, please visit our FAQ page, or contact us directly: 1-888-843-5832.

Thank you!